Customers should know the Permata Call Center further
Gem call center is certainly very useful when used by customers. That’s because regulation in the banking world isn’t as simple as thought. When a person has not struggled for a long time in the banking world, confusion is inevitably felt in various aspects. It’s not a good decision if the confusion is thought through by yourself.
After all, self-thinking confusion will not solve the problem. Even searching the internet doesn’t quite answer either. In these circumstances, the best way is to contact the call center. If you contact the call center, a detailed answer will certainly be obtained.
But now, most customers don’t know when the right time is to contact the call center. Don’t just contact Gem’s call center if you have a problem. There are several banking services offered by CS so you can contact them when you need these services.
Various services available in the call center
Customer service is the first feature on permata call. This is the most common type of service in a call center. In fact, most people think that this is the only benefit of PermataTel’s existence. The complaints that can be discussed themselves are diverse. The first complaint relates to lack of money.
If you think money has disappeared from the balance, contact the permata call center for further needs. PermataTel can also be contacted if you have any questions about the different services offered by Permata. By asking questions over the phone, the time to come to the bank can be shortened.
You can also contact this call center if you have various problems with the debit card, such as missing or swallowed. In such a problem, CS will temporarily block your PIN card to reduce the chances of the card being used by irresponsible people.
Permata call centers can also be used when you want to find out general information about the banking system. The first information that is highly searchable relates to the balance sheet. Just by answering a few questions, the balance of your account will be listed. In addition to the balance, the amount of the last transaction is also stated.
Some information about the product can also be obtained if you contact it. Gem itself actually has a lot of product services. These product services include savings and credit cards. In addition, there are also product services that are not very common such as current accounts, loans, to deposits.
If you are in a new city and are not very familiar with the city, contacting the permata call center is also necessary. By contacting him, you can find out the nearest Permata branch, which will make it easier to do problems. CS will also reply when you ask for the latest exchange rate.
Call center also serves transactions
In addition to providing a variety of information, call centers can also offer different types of transactions. One of the most common transactions that can be made through PermataTel is wire transfers. The transfer itself is not only made to the first fellow banks. The transfer can also be made to another bank.
In fact, the permata call center also offers a transfer function to digital wallets such as OVO and DANA. Payment of some bills and purchases can also be made via the call center. One of the most common payments through PermataTel is credit card payments. When you do this, there are two data that need to be prepared.
The first data is account information and the second data is credit card information. Account information is used as the party that will pay, while credit card information is used as the bill to be paid. Some installments can also be paid through this call center. The episodes themselves are like FIF and ACC.
In fact, other types of financing terms can also be paid. But make sure the funding is an official funding in Indonesia. If it is not official, PermataTel may not offer a direct payment function to the financing. For this type of financing, CS will propose transactions in the form of regular transfers.
Some bills can actually be paid through PermataTel. The bill itself is very varied, from PAM to Telkom. In fact, bills from education costs to electricity can also be done through the call center. When paying the bill, make sure that the requested information is answered correctly. If it’s wrong, the payment may even be the wrong goal.
This ensures that the money you spend doesn’t even pay the bill. Finally, the existence of a call center will also help in buying various things. One of the most likely is an electronic pulse. However, make sure that the number entered is correct. In addition, Permata Tel will also help with currency purchases.
Contact the Permata Call Center
Contacting the call center itself is not a difficult matter. Everyone can certainly contact him themselves. To contact PermataTel, there are several numbers when you are at home and abroad. That’s because there are different costs to be incurred. If you are abroad, the rate used is long-distance.
If you contact the interior, there are three options, depending on the type of service you have. The three types of options are PermataTel, Priority Banking and Preffered Banking. PermataTel is the most common type because it can be used by anyone. However, priority and preferred banking is only intended for certain people.
Priority banking is only for customers who have met the criteria and are included in the priority category. As for preffered banking, those who can contact him are only customers with premium services. If you would like to contact the Permata Tel Call Centre , you can call 1500-111. For priority banking services yourself, please contact 1500-100.
As for preffered banking services, you can call 1500-110. The number is certainly different when communication has to be carried out abroad. But the distribution is still the same. Contacting foreign countries should also consider whether you should use permataTel, Priority Banking or Preffered Banking.
For permataTel the overseas number is +6221-1500-111. For priority banking itself, the overseas number is +621-1500-100. Finally, the preffered bank number abroad is +6221-1500-110. You can call all these numbers for free for 24 hours. This will also solve the problem in the early hours of the morning.
Contact is not only done by telephone
Contacting the permata call center is not only possible by telephone. There is an alternative way if you do not have electronic credit in stock. The first way to do this is by e-mail.
Bank Permata itself has an official email service at the care@permatabank.co.id address. By contacting him, you will get free answers. However, the waiting time for communication via e-mail is clearly slower than direct use of the telephone.
If you want it to be easier, you can also contact him through social media. The official social media of permata Bank can be found on Twitter with @PermataCare account. On Twitter, you can contact the account via a direct message (DM) or by reporting questions to the account.
Don’t be harmed for not using call center facilities when you encounter obstacles in the banking world. This would of course be an unpleasant experience, since contacting the call center yourself is not really a difficult matter. Therefore, make sure that you save the gemstone call center contacts on the phone.