How to Contact Mega Call Center and the Most Frequently Asked Questions
In this article, we will discuss how to contact the Mega call center and what are the most common questions asked by customers. Indeed, there are currently many banking products you can choose from in Indonesia and they are adjusted for individual or non-individual needs.
Mega Bank itself is an Indonesian companyin the form of a limited liability company. Of course, you already know that Mega Bank is involved in Jakarta-based banking financial services. Mega Bank has existed since 1992 which is part of CT Corp.
Like products from banks in general, Mega Bank also has savings products. The savings product also provides transaction services such as transfers, cash withdrawals, balance controls, payments, purchases, purchases and so on. Of course, there is also a mega call center that is ready to serve customers if there are complaints of criticism or suggestions.
The difference is, you can enjoy various benefits such as shopping promos with debit cards where you can get a 5% discount when shopping from Transmart. Then there are also other reward programs for customers that are indeed eligible and there are still many promos that are tailored to other events.
Selection of Savings Products from Mega Bank
One of the most common things that are often asked for in Mega call centers is about savings products where this is usually often requested by prospective customers who want to open a savings account. There are indeed several products you can choose according to your needs, including:
- Mega Dana is a connection that is usually used by individual customers where these savings provide a fairly progressive interest rate with an initial deposit of 100 thousand.
- Mega Maxi, almost the same as the Mega fund except that the initial deposit is larger, which is 1 million
- Mega Ultima is a product used to target high-end customers with an initial deposit of 100 million
- Mega Forex is a type of savings that requires a medium for storing funds and transactions in various foreign currencies
- Mega Plan, this product is a term savings product that can help you be disciplined in saving for certain purposes, for example saving for tourist, property and other purposes
- Mega Berbagi, as the name suggests where you can have special savings for donations, for example, your savings are distributed for the construction of schools, places of worship and others
- Mega Perdana is a savings account for children with a unique character design in passbooks and ATMs
- Mega Syariah Bank savings are savings with sharia principles and could be for personal and business
Indeed, some people are curious about Mega Bank products so it is not uncommon for them to contact mega call centers for details about these products. This banking company provides a variety of options so you can decide to choose savings according to your needs.
How to Open an Account in Mega Bank?
When you already know the various types of savings, it’s time to choose what type of savings is more recommended. The question often asked by prospective clients next door is how to open an account where you can actually go directly to the branch office directly.
The requirements to create anaccount yourself are very easy, you only have to provide one of the ID cards, for example, such as an ID card, driver’s license or passport, then NPWP, 6000 stamp duty and an initial deposit depending on the savings product you choose. You also need to attach company legal documents if they are used for business entities.
After the above requirements are complete, you can arriveat the nearest Mega Bank branch office. Later you are requested to complete the account opening form in the customer service section. Just follow the instructions, if you have to, you will have a debit card accompanied by a passbook.
Many try to contact the Mega call center because they want to open an account online. Mega Bank provides facilities for opening an online account, in all digital age, of course, people also want convenience to make internet banking and mobile banking more popular.
For those of you who want to open an online account, the trick is toregister at Mega ATM. Online registration via www.bankmega.com and activation of a One Time or OTP password for financial transactions. So you can choose ways that you think are simpler depending on your needs.
Kif Twassal Ostakli jew Ilmenti f’Mega Call Center?
The next question about Mega Bank is what about when customers experience problems or want to submit complaints about savings products or services ? In fact, it is very easy if you want to submit your complaint, just visit the official page of the Mega Bank website, the details are as follows:
- You just need to access the site bankmega.com
- Search for the option ‘about us’
- Click on ‘contact us’
- Later there will be a customer care page and then click the customer’s complaint form
- Fill in customer complaint data starting from the problem category, account data includes account type, account number, account number, name, address, phone, email and others
- Also fill in the details of the complaint such as the date of the nominal incident and a statement
- Then click submit
In addition to the above method, you can actually also contact the Mega call center or come directly to the nearest branch office so that you can submit a complaint directly. There are also several contactable numbers that allow you to make complaints more easily.
Complaint Number or Mega Bank Call Centre
In addition to arriving directly at the nearest branch office or submitting a complaint on the customer’s complaint form, then you can contact the hotline service. Even on the home page of the bankmega.com site, you can interact with the livechat service at the bottom right of the site display.
Just clicking on the livechat service then it will be automatically convertedon the WhatsApp application. So you can chat through the WhatsApp application on 0822 0822 5000. You can also have a two-way conversation via a call on 080 4150 0010 for domestic 29601600 and +62 21 from the outside.
In addition to going through the Mega call center, you can also send criticism, suggestions and complaints via email on email@example.com. Alsoby contacting social media accounts , by sending direct messages or messages to Mega Bank’s Facebook, Twitter, Instagram accounts but make sure these social media accounts are indeed the official Mega Bank accounts.
As it is known, there are currently many fake banking social media accounts that actually harm you if you are not careful and careful when submitting complaints or problems they are facing. Make sure the social media account is the official account, namely the Facebook account: BankMegaID, Twitter: BankMegaID, Instagram: BankMegaID.
Mega Bank always prioritizes customer satisfaction so that there are many options you can choose, if you want to communicate directly with customer service for the inconvenience or complaints you are experiencing. You should indeed contact the Mega call center in the hotline number above so that you can consult directly.