How to contact Mandiri Call Centre for Customer Complaints
The existence of a Mandiri call center is actually one of the best places for customers who want to complain or get in trouble when making business transactions. This bank also makes it easier for members to receive complaints services both in writing and oral from members.
To become a bank customer, you cannot be classified as different types of problems that occur such as lost debit/credit cards, forgotten pin numbers, broken books, the desire to block ATMs and not being able to perform transactional tasks. Of course a series of those problems happened to you, right?
To solve this problem, you don’t have to worry or worry because the existence of Mandiri’s call center could be the best reference. The existence of the call center is provided in accordance with the requirement of the Applicable Financial Services Authority or OJK. The process of filing complaints at Mandiri bank is also very simple.
There is a telephone station where you can be contacted at any time. Whoever wants to stand up, check if you do well. Remember to tell the details of the problem where it stands. Be sure to provide some important documents that are needed including the existence of a passport book.
Such a complaint service is available at the bank’s service. Although that method is simple, few people in the public do not know how the correct approach is in contact with the Mandiri call centre. Not a few of the consumers have abandoned their inclination to do the drop-off due to their lack of knowledge about the process.
Bank Mandiri as a Government Company
Before you know the call centre’s telephone service you should know in relation to one other bank. PT Bank Mandiri Tbk itself is a bank with considerable assets in Indonesia. In addition, it turns out to have been listed as a public company on the Indonesian stock exchange with the stock code BMRI.
Founded on October 2, 1998, the company itself was originally part of an Indonesian state-run banking reorganization program. At the time, there was an economic upheaval by state-owned banks, namely Bank Dagang Negara, Bumi Daya, Indonesia Import exports and Indonesian Development combined into one. In his name , the name Bank Mandiri was given.
In its journey, Mandiri continues to develop a range of banking products that can be chosen by prospective customers according to their needs. The products offered by the Mandiri call center could include the credit goods deposit items.
Moreover, Mandiri’s work is also unquestioned. This is not without reason because it has obviously succeeded the company with significant improvements in the provision of services in the small and medium sized business sector to retail businesses which is making a significant contribution. There is also no need to doubt the performance of this style.
The company also provided various services to its customers. Aside from the existence of different types of savings and loan-derived products tailored to the needs of its customers, Mandiri also offers a 24-hour call centre service which can be the best place to make complaints. This makes the company one of the largest companies in Indonesia.
Self-Service Call Center forComplaints
Currently, Kamu should still be looking for call center services, right? For thoseof you who want to complain or complain, you can call 14000. But the number is only available to someone in the areas of Surabaya, Palembang, Jakarta, Medan, Bogor, Yogyakarta, Denpasar, Jakarta, Banjarmasin, Semarang and Makassar.
For customers who are outside the city above, they don’t need to worry. Because you can contact the Wacan center in Mandiri to (021) 5299-7777. Tariffs where they will be charged to consumers are very cheap. You can contact them directly by telephone or mobile phone. Meanwhile, if you call 14000, you will be charged the reasonable price.
For those of you who use mobile, you will be introduced to the ways of a housethat has been watered at one minute. For more details, see the review below.
- Telkomesel receives a card that will be charged rp 1200
- Telkomesel Simpat Rp1.800
- Indosat Rp1,700
- Xl Rp1.7000
- Flexi Jakarta lokasl
Meanwhile, for customers who receive the number (021) 5299 7777, Telkom payments apply for . If you want to make a non-cash transaction through Mandiri Call , you are required to have a Mandiri Pin Call.
Pin Call is available by first registering at the nearest Mandiri bank ATM in your hometown. Customers can automatically insert their ATM card along with the pin. You can then proceed by selecting the e-bank option for the e-bank menu and by following the next directions.
Via Email and Social Media
In addition to communicating through the Mandiri call center service, customers can also make email and social media complaints. For those of you who want to contact via email, you can send a message directly to Mandiri care@bankMandiri.co.id. To complain via email, a customer can clearly file a problem or complain publicly.
Don’t forget to provide the required documents during the process such as passbooks, debit/credit cards, proof of transactions, complaint information including date &time of business transaction, nominal and others. You can ask for more information first from the customer service unit.
Another way customers can use complaints is to log in to the official website of Bank Mandiri , which is www.bank Mandiri.co.id then you can choose the menu directly contact us. In the system where you are added data, you will be required to enter some data. Make sure you never falsify this data.
To contact the customer service department or a call center from Ongoing Mandiri, there is still another way, namely through social media, which can be via twitter @Mandiri care or text care via telegram till 0811-8414-000. It’s fine to be patient and wait for an answer.
Sida loo Process Cabashada Customer
Already familiar with how to contact Mandiri call centre service, the way to complain to these customers includes:
- Customers can immediately file complaints with the given call center facilities. If so, the bank will immediately verify the suitability of the customer’s data
- Then the customer will immediately receive the complaint registration number and an officer will get and file complaints from the customer
- Mandiri officials will immediately monitor and resolve client complaints based on the type of complaint where it was referred.
- If the customer agreed with a resolution or resolution, the complaint is immediately considered in a comprehensive manner
- Meanwhile, if an agreement is not reached, the customer can quickly submit a solution to the client’s disputes, whichemerged from the mediation process facilitated by the Indonesian bank .
Most of the bank’s customers are going through various problems including Mandiri members. To solve that problem, you can contact the service department directly at mandiri central headquarters, where you will immediately overcome it and offer the best solution for you.